Welcome to FireEnd. By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Services
FireEnd provides fire safety products and related services, including but not limited to:
- Fire extinguisher sales
- Fire alarm systems
- Fire hydrant systems
- Fire safety equipment
- Installation services
- Annual Maintenance Contracts (AMC)
- Inspection and maintenance services
- Fire safety consultation
The availability of services may vary depending on location.
3. Product Information
We make every effort to provide accurate product descriptions, specifications, pricing, and images. However, errors may occur. FireEnd reserves the right to correct any errors, update information, or cancel orders without prior notice.
4. Pricing & Payment
- All prices are displayed in Indian Rupees (INR) unless otherwise stated.
- Prices are subject to change without prior notice.
- Full or partial advance payment may be required before processing an order.
- Orders will be confirmed only after successful payment verification.
5. Orders & Cancellations
- FireEnd reserves the right to accept or reject any order.
- Orders cannot be cancelled once the product has been dispatched.
- Custom-made or specially ordered products are non-cancellable and non-refundable unless defective.
6. Shipping & Delivery
Delivery timelines are estimated and may vary due to logistics, weather conditions, supplier delays, or other circumstances beyond our control. FireEnd shall not be liable for delays caused by third-party courier services.
7. Installation Services
Where installation services are provided:
- The customer must ensure safe and unrestricted access to the installation site.
- Additional charges may apply if extra work is required beyond the agreed scope.
- Delays caused by site conditions shall not be the responsibility of FireEnd.
8. Warranty
Warranty is applicable only if provided by the manufacturer or specifically mentioned by FireEnd.
The warranty does not cover:
- Physical damage
- Improper installation by third parties
- Misuse or negligence
- Unauthorized repairs or modifications
- Normal wear and tear
9. Returns & Refunds
Returns and refunds shall be governed by our Refund Policy.
Products must be returned unused, in original packaging, and with proof of purchase where applicable.
10. Customer Responsibilities
Customers agree to:
- Provide accurate information during purchase.
- Use products according to manufacturer guidelines.
- Maintain installed systems as recommended.
- Comply with applicable fire safety regulations.
11. Intellectual Property
All website content including text, graphics, logos, images, videos, designs, and trademarks are the exclusive property of FireEnd unless otherwise stated. Unauthorized reproduction or use is prohibited.
12. Limitation of Liability
FireEnd shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business interruption.
- Damages arising from improper use of products.
- Failure to maintain installed fire safety equipment.
- Events beyond our reasonable control.
Our total liability shall not exceed the amount paid by the customer for the relevant product or service.
13. Third-Party Links
This website may contain links to third-party websites. FireEnd is not responsible for the content, privacy practices, or policies of such websites.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts where FireEnd operates.
16. Changes to Terms
FireEnd reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
By using this website, you acknowledge that you have read and agreed to these Terms & Conditions.
